Contact Us

Questions, Feedback, or Need More Information?

If your question is not covered on our information pages or you need further clarification, please contact the *Comuxise Customer Service Team*.

Email: [[email protected]](mailto:[email protected])

To help us assist you faster, please include:

* Your full name
* Order number, if applicable
* Contact telephone number
* City and country of residence
* A clear description of your question
* Product photos or videos for after-sales requests

For your security, please do not send complete card details, passwords, or other sensitive financial information by email.

Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday: 10:00 AM–6:00 PM
Sunday:  Closed

We normally respond within *48 hours*. Responses may take slightly longer on weekends and public holidays.

FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order?

Orders normally require *3–7 business days* for processing before shipment.

After dispatch, estimated delivery is approximately *14–30 business days*, depending on your country, region, customs clearance, and local carrier.

Delivery may take longer during holidays, severe weather, or other circumstances beyond our control.

What is your return policy?

You may request an eligible return within *30 calendar days of delivery*.

After your returned item arrives, we will inspect it and normally process the return or exchange within *14 days*. Please review our Return and Refund Policy for complete eligibility requirements.

How can I contact you about my order?

You can email us at [[email protected]](mailto:[email protected]) or use the contact form on this page.

Please include your order number and the email address used during checkout so we can assist you more quickly.